Vlwatch has a 30-days refund policy: customers can buy the product, try it and if they are unsatisfied, they can return it within 30 days. Vlwatch will offer either a refund or a replacement.
- Customers have up to 30 days to ask for a refund
- A Return Merchandise Authorization (RMA) must be requested
- The serial number of the Pencil must be verified first
- VLwatch will pay for any shipping involved (with exceptions)
- Refunds are credited back to customers’ Visa, MasterCard or American Express credit/debit cards