Vlwatch has a 30-days refund policy: customers can buy the product, try it and if they are unsatisfied, they can return it within 30 days. Vlwatch will offer either a refund or a replacement.

  • Customers have up to 30 days to ask for a refund
  • A Return Merchandise Authorization (RMA) must be requested
  • The serial number of the Pencil must be verified first
  • VLwatch will pay for any shipping involved (with exceptions)
  • Refunds are credited back to customers’ Visa, MasterCard or American Express credit/debit cards